India’s losing 70% incremental voice & call centre business to Philippines: Study

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Editor Score:
50
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Quality:
50
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Usability:
60
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Reliability:
55
Asset Type
License
Free
Expiration
Tuesday, June 18, 2024
Geography
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Publication year
2014
Industry
IT

This is a Press Release detailing a ASSOCHAM-KPMG joint study that states India is losing 70% of its call center business to the Philippines and Eastern Europe. If this trend continues, India may lose up to $30 billion in foreign exchange revenue in the next decade unless it steps up to its competitors.

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Publisher:
KPMG, The Associated Chamber of Commerce and Industry of India
Time horizon:
2-5 Years
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